We cannot provide cash or credit card refunds. All sales are final.
However, we will exchange your item for a different size, style or provide a store credit
within 14-days of receipt of your order. You will not be charged for shipping on the first exchange, if you require multiple exchanges the shipping charges will be charged on the credit
card used to make your purchase.
International customers will be charged shipping on exchanges.
BY PURCHASING AN ITEM ON OUR WEB SITE YOU ARE EXPLICITLY AGREEING TO
THE TERMS OF OUR EXCHANGE POLICY.
Prior to returning your item please fill up the form below or the one you got attached to the packing list of the item(s) we shipped to you with your
reason for exchange, and
the item/size you would like to receive in exchange.
Only items that have been purchased from www.skemo.com can be
returned using this instructions. Items purchased in stores cannot
be returned to www.skemo.com and must be returned to the store
from which the item(s) were purchased. Store return must follow that
store’s return policy.
Items must be returned in a standard brown box, including the
actual footwear box inside. Any exchange sent back in the actual footwear
box alone, will be charged an additional repackaging fee.
ALL RETURNS MUST BE RECEIVED WITHIN 14-DAYS.
ALL RETURNS MUST BE IN NEW AND UNUSED CONDITION IN ORIGINAL PACKAGING.
INVOICE# AND BILLING NAME MUST APPEAR ON THE EXCHANGE FORM.
AUTHORIZED EXCHANGES ARE USUALLY SHIPPED WITHIN 48 HRS OF RECEIPT VIA
UPS GROUND. IF THE ITEM YOU REQUEST IS OUT OF STOCK A REPRESENTATIVE
WILL CONTACT YOU TO SELECT ANOTHER STYLE/COLOR.
19940 NE 15th CourtMiami, FL 33179
Please ship by UPS, US MAIL, OR FEDEX.